VoiceMail Menu System

Accessing your VoiceMail:

• Accessing from home, dial *94
• Accessing away from home, dial the number below listed for your area.
  
  

  Craig:	907-826-0888
  Haines:	907-766-0888
  Metlakatla:	907-886-0888
  Petersburg:	907-772-0888
  Skagway:	907-983-0888
  Tok:	907-883-0888
  Wrangell:	907-874-0888

  
  You will then be prompted for your phone number and password.


• Passwords are a four digit number of your choosing.
• Default passwords are the last 4 digits of your phone number.
• For forgotten passwords please contact customer service to have your password reset.
• A password must be supplied to access the VoiceMail system.

After accessing your VoiceMail, the automated system will inform you if you have new messages and/or old messages.

Listening to new messages:

From the main menu, press 1 to listen to your new messages. While listening to your new messages you will have the following options:

• Press 4 to listen to previously heard messages.
• Press 5 to restart the message you are currently listening to.
• Press 6 to listen to the next message.
• Press 7 to delete the current message.
• Press * to return to the main menu.
• Press # to exit the VoiceMail system.

The VoiceMail system can hold up to 30 messages (new & old combined), each message cannot exceed 2 minutes in length. After listening to your new messages, and have disconnected the VoiceMail system will automatically send any messages left (not deleted; listened to) to the Old Message folder.

Listening to old messages:

From the main menu, press 2 to listen to your old messages. While listening to your old messages you will have the following options:

• Press 4 to listen to previously heard messages.
• Press 5 to restart the message you are currently listening to.
• Press 6 to hear the next message.
• Press 7 to delete the current message.
• Press * to return to the main menu.

Setting Mailbox Options:

• Press 1 to record your Unavailable message, the auto attendant will say “After the tone say Your Unavailable Message and then press the # key.”
  
  
  • Press 1 to accept your recorded Unavailable Message, the auto attendant will say “Your message has been saved.”
  • Press 2 to listen to your recorded Unavailable Message.
  • Press 3 to re-record your Unavailable Message.
  
  
• Press 2 to record your name, the auto attendant will say “after the tone say your name and then press the # key.”
  
  
  • Press 1 to accept your recorded name, the auto attendant will say “Your message has been saved.”
  • Press 2 to listen to your recorded name.
  • Press 3 to re-record your recorded name.


• Press 3 to set your Mailbox Greeting.
  
  
  • Press 1 to set your Mailbox Greeting to your Unavailable Message.
  • Press 2 to set your Mailbox Greeting to your Name.
  • Press 3 to set your Mailbox Greeting to your Phone number.
  • Press * to return to the Main Menu.


• Press 4 to change your password.
  
  
  • Enter your new password then press the # key.
  • Re-enter your new password then press the # key.

The VoiceMail system can also send you an E-mail notification when you receive a new voice message. Please speak with an AP&T representative to set up this option with your service. For help please call our technical support at 1-866-793-4179